Reference

Terms Conditions That Govern Your 918kisspd Account

Before you start using our lobby, take a moment to understand how your account works, what we expect from you, and what you can expect from us.

Account eligibility depends on local lawTouch 'n Go eWallet, Boost, GrabPay acceptedWithdrawals subject to verificationOne account per personTerms may be updated with notice
918kisspd Terms Conditions That Govern Your 918kisspd Account
POLICY CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or you want to dispute something on your account, contact us through the channels below. We handle account queries and terms-related questions during our published support hours. Players in Kuching and Alor Setar reach the same support team as everyone else — there is no regional restriction on how you contact us.

Live Chat Open the chat icon from any page on our site. Raise your terms query directly and a support agent will respond during operating hours.
Email Support Send a detailed message to our support address. Include your registered account email and a description of the terms clause you are asking about.
Account Help Centre Log into your account and use the Help section to submit a formal request. This creates a reference number you can follow up on.
HOW WE HANDLE THIS

Data, Security and Account Integrity

We keep your account data strictly for the purpose of running your account — verifying withdrawals, matching deposits from Touch 'n Go eWallet or Boost to your wallet, and confirming eligibility. We do not sell your personal details to third parties. Account sessions are protected and your login is secured by OTP verification on new devices. If you want to request a data summary or ask us to correct a detail on your account, use the email contact channel and we will respond within our standard handling period.

Data Use Your name, contact details and payment history are used only to operate your account and process withdrawals — nothing else. We do not pass these to unrelated third parties.
Account Security New device logins trigger an OTP check sent to your registered number. If you did not initiate a login, contact us immediately through live chat.
Data Retention We keep account records for as long as your account is active and for a period after closure as required by applicable rules. You may request a summary at any time.
Correction Requests If any personal detail on your account is wrong, email us with your account ID and the correction needed. We will process the change and confirm by return email.

Common Questions About Our Terms

These are the questions we receive most often about how our terms work in practice. Each answer reflects how we actually operate — not a generic legal template.

No. Deposits must come from an e-wallet registered in your own name. Using another person's wallet breaches our terms and may result in account suspension pending a review.

Duplicate accounts are not permitted. If we detect more than one account linked to the same individual, both accounts may be frozen and any pending withdrawals held until the matter is resolved.

We update these terms when our operations or applicable rules change. We will notify you via your registered email or an in-account message before any material change takes effect.

Contact us through live chat or email to request closure. Any remaining balance in your account wallet will be processed for withdrawal to your verified GrabPay, Touch 'n Go eWallet or Boost account before closure.

Access to and use of 918kisspd is governed by applicable local law. It is available only where permitted under Malaysian law, and these terms are interpreted accordingly.

Yes. Email our support team with your account ID and we will prepare a summary of the personal data we hold and send it to your registered address within our standard handling period.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.